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Payment Security

Safe and Secure online payments.

We have made every effort to ensure that your payment will be as secure as if you were in a department store.

  1. Secure Online Credit Card payment (Commonwealth Bank of Australia)
  2. Secure Online Credit Card payment with PayPal
  3. Alpaca Panache Gift Certificate.


Safe and Secure Online Payment

Secure Online Credit Card payment is the quickest and easiest way of shopping with Alpaca Panache. We accept Visa, Mastercard or your PayPal account.

We use the CBA/Eway partnership or PayPal to process your credit card payments which means Alpaca Panache does NOT store any of your credit card details on our web server.

Our online payment methods are transmitted over a secure session via 128 bit encryption, the highest level available, using our own GeoTrust SSL certificate. SSL (Secure Sockets Layer) is the industry standard for conducting secure transactions over the Internet.

These measures add extra levels of security for you the customer so you can be assured that internationally recognised companies with the highest levels of security are looking after your credit card details.


Secure Online Payment through Commonwealth Bank /Eway

The CBA/Eway partnership is a leading online merchant solution provider in Australia and has a reputation for providing secure solutions for online businesses.

As an added level of security we ask you for your CVV2/CVC2 number when purchasing online. These three digits are printed on the back of the credit card and ensures that the person ordering has the card in their possession thus helping to minimise credit card fraud.

Credit card payments using this method are not charged until the goods are shipped.


Secure Online Payment with your PayPal Account

PayPal is recognised internationally as being a trusted payment processing service and uses industry-leading security and fraud prevention systems. For more information on PayPal click on the ‘PayPal’ logo on the Home Page

If you have used PayPal before just enter your existing account details when prompted by our checkout process.

If you do not have an account with PayPal you will need to create one once you are redirected to the PayPal website before you can proceed with the PayPal payment method. If you would rather not create a PayPal account then we recommend you use the CBA/Eway method.

Payments using this method are charged according to PayPal rules, and as we have no control over this, please check with PayPal for further details.


Alpaca Panache Gift Certificates

If you have an Alpaca Panache Gift Certificate just select the ‘Gift Certificate” payment method and enter the gift voucher code when prompted.

You can use an Alpaca Panache Gift Certificate as full or part payment for orders and are not required to use the whole gift voucher amount in one transaction. Our system will work out any balances remaining on your gift voucher so you are able to return at a later date to spend the rest.

If you have a gift voucher you have used previously and are not sure of the amount remaining, just log into your account and click on the ‘Gift Certificate’ link where you will be able to check your current balance.


Currency exchange rates

We accept payments in $AUD only. All credit card payments will be converted at the current prevailing exchange rate by the processing bank. All other payment methods should be sent in AUD$ for the amount shown on the order invoice.

International customers should check with your bank to get a more accurate currency conversion; or use an online site such as