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International Orders

Shipping Rates and Delivery Times

Overseas orders  incur a shipping and handling cost of AUD$33 for one garment and AUD$45 for two garments.

For more than two and for products other than garments (rugs, pillows and doonas)  please contact us.

Please note that delivery times might be delayed by customs inspection and the assessment of duties and taxes.

A business day is considered to be Monday to Friday, excluding public holidays.


Customs, Duties and Taxes

Your packages might be subject to the customs fees, taxes and import duties of the country of destination. Please note that customers are responsible for paying the customs, taxes and import duties at the time of delivery. Alpaca Panache cannot determine in advance what these fees will be because we have no control over these charges. For this reason, Alpaca Panache shipping charges do not include any of these fees.

For more information about customs fees and import duties, please contact your local Customs Office or Freight Forwarder.